Pawsh Pup provides FREE delivery service to most of greater Cincinnati. When you estimate shipping and tax in your shopping cart you will see a free local delivery option if you are within our free delivery area. You can expect delivery within 2 business day of placing the order. You will receive notification if a delay in delivery is expected. We continue to keep delivery as low as possible even as the price of gas fluctuates. All customers will be notified if there is a change in delivery price.

If you are not satisfied with the product or service please email or call. We will pick the product up and refund your money in full.The original delivery charge will not be refunded. Please do not abuse this policy. It is for the convenience of our loyal customers. We have the right to refuse our business to anyone we believe abuses this policy.

For any questions please call (513) 777-2974 or email orders@pawshpup.com

Pawsh Pup uses FedEX and UPS ground to ship products to customers not in our delivery area. FedEX and UPS set shipping rates. We pass the rates onto our customer. We feel that the customer should know what they are paying for the services being received.

For any questions please call (513) 777-2974 or email orders@pawshpup.com

Effective Date: May 30th 2008

Privacy Policy

Our Privacy Policy is designed to assist you-businesses, consumers and the general public-in understanding how we collect and use the personal information you provide to us, and to help you make informed decisions when using our web site and all of our related services therein.

Contact Information

To request a correction or deletion of your private information, or if you have any questions and general comments about this privacy policy, please contact us: e-mail: zach@pawshpup.com

Pawsh Pup
1154 Carolina Trace
W. Harrison, IN 47060

What Information Do We Collect?

When visiting the our web site, you may provide us with two types of information: personal information you voluntarily choose to disclose that is collected on an individual basis, and Web site use information gathered on a collective basis as you and others browse our Web site.

Registration Information

You will provide us information about yourself, your firm or company, and your practices when you register to be a user of our services, register for certain services, or register for email newsletters and alerts.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. If you use our "Email this page" feature to send a copy of that page to someone else, your email address will appear as the sender of the email. Both your email address and the recipient's email address will not be used for any other purpose.

How Do We Use the Information That You Provide to Us?

Generally, we use personal information for purposes of managing and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable.

Choice/Opt-out

We allow you the choice to opt-out of having your information used for purposes not directly related to our site, when we ask for the information.

Until you explicitly opt-in for the first time we consider you in the opt-out category. We always notify our customers when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.

If you do not wish to receive any promotional or marketing e-mails and/or surface mail marketing letters, you may opt-out of receiving those communications by using the opt-out mechanism on the User Account Settings Web page, or by sending an e-mail with the subject line "Unsubscribe" to or e-mail address - see above.

What Are Cookies?

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

How Do We Use Information We Collect from Cookies?

As you visit our Web site, the site uses its cookies to differentiate you from other customers. In some cases, we also use cookies to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security.

Cookies, in conjunction with our Web server's log files, allow us to calculate the aggregate number of people visiting our Web site and which parts of the site are most popular. This helps us gather feedback in order to constantly improve our Web site and better serve our customers. Cookies do not allow us to gather any personal information about you and we do not generally store any personal information that you provided to us in your cookies.

Sharing Information with Third Parties

We may enter into alliances, partnerships or other business arrangements with third parties who may be given access to personal information including your name, address, telephone number and email for the purpose of providing you information regarding products and services that we think will be of interest to you.

In connection with alliances, partnerships or arrangements, we may also provide certain information to third parties if we have determined that the information will be used in a responsible manner by a responsible third party.

We also use third parties to facilitate our business, including, but not limited to, sending email and processing credit card payments. In connection with these offerings and business operations, our partners and other third parties may have access to your personal information for use in connection with business activities.

As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or any dissolution.

How Do We Protect Your Information?

Secure Information Transmissions

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Some of the information you may enter on our Web site may be transmitted securely via Secure Sockets Layer SSL, 128 bit encryption services. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP. If you have any questions or concerns please contact Pawsh Pup (513)777-2974.

How Can You Access and Correct Your Information?

You may request access to all your personally identifiable information that we collect online and maintain in our database by contact us, see the above contact information.

What About Other Web Sites Linked to Our Web Site?

We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site. Please remember that when you use a link to go from our Web site to another Web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other Web site, including Web sites which have a link on our Web site, is subject to that Web site's own rules and policies. Please read over those rules and policies before proceeding.

Your Consent

By using our Web site you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our Web site to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. At any time you may request to view any and all changes and updates, via surface mail.

Notification of Changes

The Privacy Policy is subject to periodic review and change. In order to view the current Privacy Policy, simply check this section of the website.

If we materially change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so users are aware of what information we collect, how it is used, and under what circumstances, if any, we disclose it. In some cases where we post a notice, we may also email user who have opted to receive communications from us, notifying them of the changes in our privacy practices.

All products ordered from Pawsh Pup come with a no questions asked, 100% SATISFACTION GUARANTEE. If for any reason you are not completely happy with your purchase, let us know and we will give you a full refund of the item's purchase price. We will not refund the original shipping cost. Shipping to return the product is on us. Please do not take advantage of this policy. It is in place for the convenience of our loyal customers. Pawsh Pup holds the right to refuse to sell to anyone who abuses this policy.

Please contact Pawsh Pup in advance to make arrangements for pick up of items to be returned. All returns will be through FedEX ground. We will not accept COD returns.

Returns should be sent to:

Pawsh Pup
1154 Carolina Trace
West Harrison, IN 47060

A credit will be issued to your charge account within 24 hours of receipt of the returned goods.